Nexus Nudge

We respect your right to privacy

At our company, we are committed to maintaining high ethical standards in our data management practices. Our governance policies ensure careful consideration of consent and bias, particularly in relation to data analysis and predictive analytics. We adhere to stringent international privacy laws and are dedicated to upholding the principles outlined in the Data Privacy Framework, which includes Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse. We encourage you to learn more about our data use policies and our commitment to protecting your personally identifiable information.


Details About You We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).


We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:


  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data


We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.


If you fail to provide personal data


Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


Your Data Usage: Objectives and Practices

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:


  • To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
  • To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
  • In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
  • As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.


Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.


We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.


We also use information in aggregate form (so that no individual user is identified) for the following purposes:


  • For marketing analytics
  • To aid strategic development
  • To audit usage of the System

Third-party Information Sharing

Our advertisers and advertising network partners may receive aggregate data necessary for them to target and deliver relevant advertisements. We do not disclose identifiable personal information to advertisers. Instead, we provide them with aggregated user demographic and behavior data to assist them in reaching their target audience.


Secure Data Handling

Securing Your Information


We implement robust security measures to protect the information we collect. However, complete security cannot be guaranteed online. We encourage you to take steps to protect your information, like using strong passwords and being cautious with sharing them. If you suspect your account has been compromised, please contact us immediately.


Make Contact

Please feel free to contact us if you have any queries or require more details about this Privacy Policy.


Data Privacy Laws and Regulations

We are fully committed to resolving any complaints regarding the processing of personal data. Upon receiving a formal written complaint, our dedicated team engages with the complainant to address their concerns directly. In instances where resolutions cannot be achieved internally, we do not hesitate to collaborate with relevant regulatory authorities, including local data protection bodies, to find a solution. This collaborative approach ensures that all complaints are handled fairly and with the necessary level of scrutiny.


Managing Rights Over Your Personal Data

Depending on the jurisdiction, you might have rights such as:


  • Accessing your personal information through a data subject access request.
  • Correcting the personal information we have about you.
  • Erasing your personal information.
  • Objecting to processing based on legitimate interest.
  • Restricting how we process your personal information.
  • Transferring your personal information to another entity.
  • Opting out of decisions made solely on automated processing.